Contact Us — We Answer in Three Rings

We commit to being on-site within 60 minutes of a confirmed emergency call anywhere in Cypress, and we credit $100 off your final invoice if we miss it. Our trucks stage on Katella Avenue here in the city, so most calls are answered in 30 to 45 minutes rather than dispatched from another county.

Yes — 24 hours a day, 7 days a week, including holidays. A real person answers the phone rather than an answering service, and we dispatch immediately. Most of the calls we take come in between 10 p.m. and 6 a.m., because that is when nobody is watching the water heater.

No. The emergency assessment, the moisture inspection with thermal imaging, and the written estimate are free with no obligation. You are welcome to get other bids, and we will tell you plainly when we think the damage is small enough to handle yourself.

We are based in Cypress and serve north Orange County and the southeast Los Angeles County line — including Los Alamitos, La Palma, Rossmoor, Buena Park, Stanton, Garden Grove, Anaheim, Westminster, Seal Beach, Cerritos, Lakewood, Long Beach, and the surrounding communities.

Your address, what you think the source of the water was, roughly how many rooms are affected, whether the water is still running, and whether you suspect it came from a toilet or sewer line. That last detail changes what equipment we load on the truck before we leave.

Absolutely, and plenty of people do. If you have a musty smell, a stain you are unsure about, an unexplained water bill, or you are buying a home, we will come out and read it with thermal imaging and moisture meters at no charge. Finding nothing is a perfectly good outcome.