This policy explains what information Water Damage Cypress collects through https://waterdamagecypress.com, how we use it, and the choices you have. We keep it short and specific because a privacy policy nobody reads protects nobody.
Information We Collect
Information you give us. When you submit a quote or contact form we collect your name, phone number, email address, the service you selected, and whatever you write in the message field. When you call us we collect the information you provide on the call, including your service address.
Information collected automatically. Like most websites, our host records standard server log data — IP address, browser type, pages requested, and referring page. If analytics are enabled, aggregate usage data may also be collected.
Information from third parties. If you contact us through Google Business Profile, a review platform, or a referral partner, we receive whatever that service passes along.
How We Use It
- To respond to your request and dispatch a crew or schedule an inspection
- To prepare estimates, scopes, and invoices for work you request
- To communicate with your insurance carrier about a claim, with your authorization
- To follow up about a job in progress or recently completed
- To improve the website and understand which pages people find useful
- To comply with legal, licensing, and record-retention obligations
We do not sell your personal information, and we do not share it with advertisers or data brokers.
Calls, Texts, and Consent
Submitting a form with the consent checkbox ticked means you agree to be contacted by phone, text, or email about your request. Message and data rates may apply. Consent is not a condition of any purchase. You can opt out at any time by replying STOP to a text, by telling us on a call, or by emailing info@waterdamagecypress.com. Calls may be recorded for quality and training; if a call is being recorded you will be told at the start.
Who We Share Information With
We share information only where it is needed to do the work:
- Your insurance carrier and adjuster, when you ask us to handle a claim
- Subcontractors and trade partners assigned to your job — plumbers, roofers, electricians, contents specialists
- Service providers that host our site, deliver our email, or process our forms, under confidentiality obligations
- Authorities, where required by law, subpoena, or a licensing or health department requirement
Cookies
This site uses only the cookies necessary for it to function, plus any analytics cookies if analytics are enabled. We do not run third-party advertising trackers. Your browser lets you block or delete cookies; the site works without them.
Data Retention and Security
Job records, documentation, and drying logs are retained as long as California licensing and contract-law requirements demand, and because that documentation protects you if a question about a past loss ever arises. Inquiry records that do not become jobs are kept for a limited period and then deleted. We use reasonable technical and organizational safeguards, though no method of transmission over the internet is completely secure.
Your California Privacy Rights
Under the California Consumer Privacy Act, as amended, California residents may request to know what personal information we have collected about them, request deletion of that information, request correction of inaccurate information, and not be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising.
To make a request, email info@waterdamagecypress.com or call (201) 277-9344. We may need to verify your identity before acting on a request, and some records must be retained where the law requires it.
Children
This site is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we will delete it.
Third-Party Links
Our site links to Google Maps, review platforms, and other external resources. Those services have their own privacy policies and we are not responsible for their practices.
Changes to This Policy
We may update this policy from time to time. The effective date at the top reflects the most recent revision. Material changes will be posted on this page.
Contact Us
Water Damage Cypress
6122-6182 Katella Ave, Cypress, CA 90630
Phone: (201) 277-9344
Email: info@waterdamagecypress.com